A bank allegedly restricted its customers from leaving the hall by locking the doors after they complained about absurd SMS charges deducted from their respective accounts.
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According to the report, the disgruntled customers had complained about how the bank has been charging them for SMS since 2016 which has amounted to a huge sum of money.
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However, after the customers lodged their complaints, the bank manager said nothing could be done about it. Amid the unrest, some customers brought out their phones and began recording the scene.
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It was further alleged that due to the clips the customers made that captured their unfriendly conversations, the bank locked them in the hall in a bid to save their reputation.
Watch the video below:
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